Facilities Manager
Holland Homes
2100 Raybrook SE, Suite 300
Grand Rapids, MI 49546
616-235-5000
Scott.Hull@HollandHome.org

Biography:
Scott joined the Holland Home team in 2007 as a construction project manager and moved to his current role in 2008. He oversees the construction management, plant operations, maintenance, housekeeping, floor care, laundry, security and ground maintenance departments at all Holland Home facilities. He holds bachelor’s and master’s degrees in engineering and is a registered professional engineer and a licensed general contractor. Prior to coming to Holland Home he was with the YMCA and the Girl Scouts of the USA.

Presentation Title: Zero Interruption

Synopsis:

This presentation takes a new approach to an old issue; if a system fails how do you keep services going without an interruption? We know that systems will eventually fail. How to determine the most vulnerable systems or the systems that are the most important to protect will be discussed. The presenter will provide examples through his own
experiences in implementing a zero interruption program in a healthcare facility.